Sheet ⁨03⁩ · ⁨Case studies⁩Surveyed ⁨2026⁩

Case Studies

In-depth engineering case studies: the problem, the constraints, the architecture decisions, how it was built, and the measurable results.

A Service Mesh Rollout That Was Worth It

A Service Mesh Rollout That Was Worth It

The request that started this was not "can we have a service mesh". It was an auditor asking how we encrypted traffic between services, and the honest answer being that we mostly did not. Everything i

Cutting p99 Latency 60% with a Caching Rearchitecture

Cutting p99 Latency 60% with a Caching Rearchitecture

The complaint that started this was not about speed. It was a support ticket saying the dashboard "sometimes doesn't load," from a customer whose account was roughly forty times larger than our median

Replacing Cron Chaos with an Event-Driven Pipeline

Replacing Cron Chaos with an Event-Driven Pipeline

The handover note said "check the pipeline runs" and nothing else. Behind that sentence were 41 cron jobs spread across 6 EC2 hosts, some chained by sleep 900 because someone had once needed job B t

Hardening a CI/CD Supply Chain to SLSA Level 3

Hardening a CI/CD Supply Chain to SLSA Level 3

The question that started this was from an auditor, and it was a fair one: can you prove that the container running in production is the one your pipeline built from the commit you think it was? We ha

Taming a 3am Pager: SLOs and Error Budgets That Stuck

Taming a 3am Pager: SLOs and Error Budgets That Stuck

A platform team was losing people to burnout, and the cause was the pager. On-call meant a phone that went off day and night with alerts about CPU, memory, and pod restarts, the overwhelming majority

Multi-Region Active-Active for a Payments API

Multi-Region Active-Active for a Payments API

A payments API that moves real money had been running comfortably in a single AWS region for years. It was reliable until the day it was not: a regional control-plane incident took the whole service o

Building an Internal Developer Platform on Backstage and GitOps

Building an Internal Developer Platform on Backstage and GitOps

Product teams were spending more time waiting on the platform team than building features. Spinning up a new service meant opening a ticket and waiting for someone to provision a repo, wire up CI, wri

Zero-Downtime PostgreSQL Major-Version Upgrade at Scale

Zero-Downtime PostgreSQL Major-Version Upgrade at Scale

A multi-terabyte PostgreSQL 12 database was reaching end of life, and the business ran around the clock, so the usual answer of "schedule a maintenance window" was off the table. We upgraded it to Pos